Testimonials

“Modus Operandi has transformed our business making it run more effectively and efficiently in so many kind of ways. Their team are welcoming and nothing is ever to difficult. Thank you for helping us grow.-Jai Jones

“We run a small electrical company in Victoria and have been working closely with Tiffany and her team at Modus Operandi for the last 12 months. Modus took a deep dive into our systems and operations and streamlined them, kept us accountable until each target was met. This has increased our profitability and enabled us to take on more work with less overheads. Every meeting we are greeted with a smile and positive attitude. Thanks Tiffany and team, we look forward to our next catch up.”-Trent Jones

“Roma is a highly skilled individual and has an exceptional ability to solve problems, her use if Microsoft Excel is 10/10, her dedication and commitment to see a project to completion is commendable. Roma has been very easy to deal with in our simPRO setup and implementation."-James Chesterfield

“From the very first deep dive session with Tiffany and Kelly from Modus Operandi, we have been constantly in touch with various questions, so far nothing has stumped them, (except no one can answer when we can have our State of Origin trophy back??) Seriously, these girls are at the top of their game and nothing is ever too much of a challenge. And as for Roma up in the far north, she is the catalogue Queen. I would not hesitate to recommend them, and their service and attention to detail is fantastic.”-James Chesterfield

“The team at MO have made a great improvement to the efficiency of our internal systems. They were great to work with and implemented useful training documentation for the team.”-Daniel Caruana

“Modus Operandi has become part of our business. The team has an exceptional ability to understand our business needs, and clearly showcase the best procedures, platform changes and training for true system optimisation. We look forward to our continued partnership.”-Joanna Simpson

''Wow...The team down at Modus Operandi really do know how to provide value and service to their clients! Not only do they meet your expectations, they smash them out of the water. We tried other suppliers in the market, but were constantly let down...The Girls jumped in and just go the job done. Not only did they help with our job management system (Simpro), but helped with our internal management inefficiencies. I'm really looking forward to the ongoing support from Tiff and the team...Find Your Mo!!!''-Steve Withers

“The team @ M.O. from our first communication understood our requirements & gave great advice on how we could achieve our goals & even more out of our business management system. The M.O. even helped with the training via Zoom of our field staff. We are happy clients & have no hesitation recommending M.O. to any business looking to get more out of systems or even your staff.”-John Knight

“The training of the boys was great. Also, the report building was excellent.”-John Knight

“The Modus team have made a huge difference to how we run the business! Helping set-up and streamline our system so we can focus on more important things. The team are very knowledgeable and were very accommodating to our needs, making the process enjoyable.”-Hayley Nieper

“The professional Team of business process and system experts at Modus Operandi assisted in streamlining my plumbing business. Not only is their product knowledge of industry software extensive, their implementation, training and follow up service is exceptional. My greatest issue was stock allocation and time consuming administrative processes. Through a tailored solution we have reduced paperwork and increased accuracy of material allocation. I highly recommend Modus Operandi for the process efficiencies, stock control insights and financial analysis they have provided to me to confidently run a profitable business.”-Jennifer Aleo

“Every time I get an email from you something gets easier!!! Thank you so much! 😊"-Emma Liston

“We can’t thank you enough for all your mentoring, you’ve brought so much value to our business and helped us see different ways of doing and thinking about processes.“-Jo Butterworth

“The Modus team helped us to review our simPRO processes & streamline our work-flow to improve efficiencies. Highly recommend their team, very knowledgeable in what they do, and if they aren’t sure, they will get the answers for you! Thanks again Modus!”-Lizzie Hodgetts

“A big thank-you to the Modus Operandi team for unlocking the potential of our business management system. Tiffany and her team of experts, took the time required to understand our business and tailored a solution specific to our needs, rather than just trying to push a generic product. We were coached though the system rebuild & improvement process by Kelly and couldn’t be happier with her knowledge and insight. Our management team now have greater control & visibility of our system & processes which result the confidence we need to make informed decisions to grow and develop our company responsibly and effectively. ”-Dane Horwood

“We engaged Modus Operandi to assist with rebuilding our entire catalogue in simPRO. Prior to commencing Modus listened to our unique requirements and provided possible solutions, walking us through the pros and cons of each scenario. This gave us the confidence to make an informed decision on which direction was best for our company. The support and guidance from Modus during this period was above and beyond our expectation, enabling our project to be completed on time and what’s more under budget. It was a pleasure dealing with Tiffany and the Modus Team, their work is exemplary. Once again thank you for your patients and tireless effort and I look forward to the next project with where we work with Modus again. ”-Stellio Mavroucas

““Things made so much more sense after speaking with Tiffany, she lead me through the process. ”-Shirley from CBD Plumbing