ServiceM8 is a cloud based solution that helps field service organisations manage their business. ServiceM8 combines best-in-class technology, the power of the cloud, and smart job management systems and processes. With powerful communication, job dispatch, quoting and invoicing capability, and real-time visibility on job status and staff location in the field, ServiceM8 streamlines the way trades and services businesses get work, complete work, and get paid.
SericeM8 is best suited to small trades based businesses that are no longer able to handle their workload from a traditional diary (we know all about the diary!). The field service job management application is designed to be used by everyone in the business, from each individual field staff member, to back office staff, through all levels of management. It is simple and effective, and best of all, it's available anywhere, anytime.
Working to eliminate paperwork, improve productivity and provide great service, ServiceM8 has become a leading job management provider to the trades industry. ServiceM8 has supported a number of our clients in taking their business to the next level by providing a high level of automation from start to finish. Utilising Apple’s technology, ServiceM8 has designed a powerful application with unique functionality allowing business owners to provide a high level of service.
If you’re a one man band looking to simplify your life, or small business wanting to take the pressure off your team, ServiceM8 is a great solution.
Optimisation
An in-depth review of your ServiceM8 build and your business processes to provide a detailed analysis and a list of recommendations to enhance your utilisation of the software moving forward.
Maintenance
Ongoing system updates and improvements ensuring the system continues to meet your business needs. ServiceM8 has a number of amazing Add-On’s that help to cement the system around your business needs. Modus Operandi will support you to ensure the tools you need are turned on and ready to use. This includes but is not limited to:
- Assets
- Forms
- Safety Documentation (SWMS or Take 5)
- On-Site Checklists
- Automation
- Job and Customer Categories
- Custom Templates and Documents
- Services Set-up
- Advanced Reporting
- Job Costing
- Customer Feedback
- Software Integrations
- Flat Rate Pricing and so much more!
Workflows
Design and develop business specific workflows capturing each ServiceM8 task with links to detailed instructions to match your business process.
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